Beth Keegan
UX designer + researcher based in Chicago
Selected work ⬇️
UX RESEARCH LEAD
Order Management Application 🍩
In June of 2023, a multinational food and beverage chain approached our team to lead the redesign of their shop order management tool, Future Orders, from initial Object-Oriented UX research, usability testing, and system usability survey through pilot preparation, rollout communications, and support.
The initiative resulted in a notable increase in the usability task-ease score, showing a significant improvement of +40.2% from the pilot phase to the full-scale rollout.
UX DESIGNER
Financial Reconciliation Tool 💰
Working with our client’s team of auditors, we redesigned a key financial tool used to save the business money by reconciling discrepancies between sold products and earned commission. The reconciliation tool helps auditors find data inconsistencies, create a plan to address them and view the progress throughout the process.
If you would like to learn more, contact me! ⬇️